Frequently Asked Questions
Everything you need to know about your VitaDora shopping experience.
How long does shipping take within the UK?
Standard shipping typically takes 2-4 business days, while our Express Delivery option ensures your items arrive within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fits may vary by collection.
Are your materials sustainably sourced?
At VitaDora, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or FSC-certified viscose.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Klarna and Clearpay.