Returns & Exchanges
At VitaDora UK, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our dedicated team is here to ensure your shopping experience remains seamless.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized Royal Mail collection point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or dispatch your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing